The number and types of human resources required will depend on the nature of the planning work to be conducted.
Working in an integrated way does not mean that the responsibility of a discipline starts and ends with a specific task or activity. All disciplines should be involved in most, if not all planning activities at some point regardless of who is responsible for leading that segment of work.
It is important to consider integrated planning approaches across the disciplines of strategic planning, digital and ICT strategic planning, workforce planning, enterprise architecture as well as investment and portfolio management.
Practitioners should consider the following factors as part of their approach:
- How are planning engagements currently organised in your agency?
- How could integrated planning approaches improve the success of future planning engagements?
- Where and how do relationships need to be established to help ensure you create integrated planning approaches?
- Are there any skills shortages or capability shortfalls that can be identified?
- Is it more effective to source external resources from the market to conduct most or the entire planning engagement or simply supplement skills gaps in the agency’s current planning capability?
- The time and cost required to provide training or source resources with appropriate capability should be included in the schedule and budget.
The development of an enterprise-wide strategy may include some, or all of the resources and roles outlined below.
Resources
Strategic planning
This includes anyone responsible for engaging with representatives from the business to determine the overall strategic drivers, vision, objectives, strategies as well as high-level outcomes and benefits. They may assist business representatives with:
- understanding the digital or ICT capability required and how it is used in the transformation of services
- initially prioritise the capability required and helps shape and initial view of the areas in investment required over time.
- develop the overall strategy in collaboration with the business representatives.
Roles to be considered
- Agency and service strategic planners
- Digital and ICT strategic planners
- Business analysts
Technology or digital capability
This role is filled by Enterprise architects who translate the business, digital or ICT capability required into a target state architecture and roadmap.
Information management
These roles support business representatives to identify potential information gaps, improvement opportunities and risks. They also works with enterprise architects to develop an information target state architecture and roadmap in line with the digital or ICT roadmap.
Roles to be considered
- Information managers
- Strategic information managers
Information security
These roles help the business identify risks to the confidentiality, integrity and availability of information and information assets.
Roles to be considered
- Information security managers
- Security architects
Workforce planning
These roles help business representatives identify potential workforce gaps as well as future roles that might be in demand.
They work with strategic planning specialists to identify:
- future trends in workforce transformation as a result of technology transformation.
- future roles and skills that will be increasingly important to the organisation
- the strategies required to take advantage of opportunities in the workforce.
Roles to be considered
- Human resource specialists
- Workforce planners
ICT investment and portfolio
Works with the business and other streams in the planning team to shape the strategy and required capability into initiatives.
Helps the business refine the benefits and assists them to navigate the governance pathways for funding.
Roles to be considered
- Investment specialists
- Benefits specialists
- Business analysts
- Portfolio specialists
Marketing and communications
These roles support the planning team with editorial reviews and help present planning outputs, and the strategy or plan in new and interesting ways that are meaningful to stakeholders.
Roles to be considered
- Marketing and communications specialists
- Graphic artists
- Editorial reviewers